Terms and Conditions
(Updated May 8th 2026)
1.Acceptance of Terms
- By signing this agreement and checking into our Inn, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Check-In and Check-Out
- Check-In Time: 3:00 PM
- Check-Out Time: 11:00 AM
- Late check-out may incur additional charges.
3. Reservations and Payments
- All reservations require a valid credit card.
- Full payment is due upon check-in.
- Any additional charges incurred during the stay must be settled at check-out.
4. Cancellation Policy
- If the guest cancels more than 10 days in advance, the total amount of the reservation will be refunded.
- If the guest cancels less than 10 days in advance, the 50% prepayment is non-refundable.
- If the guest arrives and decides to leave early, the nights not spent 24 hours after the cancellation occurs are 50% refunded.
- In case of a no-show, the total price of the reservation will be charged and is non- refundable.
- There is only one way in which we can acknowledge cancellation of the guest’s reservation; the guest must send a cancellation request stating the reservation number via email to the following address: info@TheHarlowHouse.com
- All cancellations are confirmed via email immediately after the reservation has been canceled.
5. Occupancy
- Maximum occupancy per room is 3 adults, or 2 adults and 2 kids. Room costs account for 2 adults, any additional persons/children will incur an additional nightly fee. Futons are available for additional persons to use as each suite is equipped with one bed, either a King sized or Queen.
- Children under 12 are not permitted in the rooms.
- Only registered guests are allowed in the rooms.
6. Liability and Damages
- The person(s) or party registering is responsible for all charges and/or any damages to room, furnishings, fixtures, or property and agrees to reimburse the inn by the credit card given at check-in and also gives the inn authorization to do so should damage occur.
- The Inn and staff assumes no responsibility for accidents or injury to guests, loss of money, jewelry, or valuables of any kind.
7. Conduct
- Guests are expected to conduct themselves in a manner that respects other guests staff, and surrounding neighborhood. Quiet hours are observed from 10:00 PM to 8:AM
- Illegal activities are strictly prohibited and will result in immediate eviction without refund.
- The Inn reserves the right of admission and permanence, and may require the immediate departure of any guest whose conduct is disruptive, dangerous, or in violation of these terms. No refund will be issued in such cases.
8. Smoking and Alcohol
- Smoking, vaping, and the use of any combustible products are not permitted anywhere on the property, including in guest rooms, on balconies, or on the grounds. Violations will result in a $500 penalty, charged to the credit card on file.
- Consumption of alcohol is allowed in moderation. Excessive drinking and disruptive behavior will not be tolerated.
9. Pets
- Pets are allowed only in the designated rooms. Dogs only - no cats, birds, reptiles, or other animals
- 2 dogs maximum, must be declared at the time of booking, undeclared pets incur a $200 fee.
- Must be house trained, vaccinated and free of parasites.
- Dogs may not be left alone in the guest room at anytime and must be leashed at all times when outside the guest room.
- Dogs are not permitted on furniture and bedding with out a pet sheet.
- The guest authorize the property to charge credit card on file for damages, additional cleaning or revenue loss caused by the dog(s).
- The guest assumes full responsibility and liability for any injury, damage, or disturbance caused by their dog(s). The Inn is not responsible for injury, illness, or loss to the dog during the stay.
10. Health and Safety
- Guests must comply with all health and safety regulations, including fire safety and evacuation procedures.
- The Inn follows all local and state health guidelines to ensure the safety of our guests.
11. Photography and Marketing
- The inn occasionally photographs and property, common areas, and amenities for marketing and promotional purposes. The Inn does not Photograph guests in private spaces or guest rooms. Guests who do not wish to be incidentally photographed in common areas may notify staff before check-in, and reasonable accommodations will be made.
12. Lost and Found
- Items left behind will be held for 30 days. Guests may request return shipment at their expense. Unclaimed items after 30 days will be donated to a local charity or disposed at the Inn's discretion.
13. Personal Information
- The Inn respects your privacy and will not share your personal information with third parties without your consent, except as required by law or as necessary to fulfill the reservation
14. Force Majeure
- The Inn is not liable for any delays, cancellations, or failures to performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, severe weather, government orders, public health emergencies, utility outages or labor strikes.
- In the event a reservation cannot be honored due to such circumstances, the guest will be offered a full refund in the form of property credit valid for 12 months from the original reservation date, at the guest's choice.
15. Severability
- If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
16. Governing Law
- These terms and conditions are governed by the laws of the State of New York and the County of Dutchess.
- Any disputes will be resolved in the courts of the State of New York.
17. Entire Agreement
- These Terms and Conditions, together with the guest's reservation confirmation and any signed agreement at check-in, constitute the entire agreement between the guest and the Inn and supersede any prior communications.
18. Amendments
- The Inn reserves the right to amend these terms and conditions at any time. Guests will be notified of any changes.
19. Acknowledgment
A. Noise.(1) Sound levels shall be determined at the property line of the lot from which the noise is emitted. Sound measurements shall be accomplished through a sound-level meter having an A-weighted filter and constructed in accordance with specifications of the American National Standards Institute or currently accepted standard for the measurement of sound. (2) No person, firm or corporation shall allow the emission of sound which, as measured at the property lines, has a sound level in excess of:(a) Sixty decibels on the A-weighted scale between the hours of 7:00 a.m. and 8:00 p.m.; and (b) Fifty decibels on the A-weighted scale between the hours of 8:00 p.m. and 7:00 a.m. (3) No person, firm or corporation shall allow the emission of sound at the property line, at levels lower than the above subsection, which is, by the type of frequent noise emitted, offensive or disruptive, or in continual disharmony with the character of the surrounding residential neighborhood. Nothing herein shall prevent, however, occasional noise from residential or agricultural uses. (4) No internal combustion engine shall be operated at any time without an adequate muffler designed and manufactured to suppress exhaust noises to a minimum (see also other applicable local laws of the Town of Clinton). (5) These noise regulations are meant to limit habitual, long-term noise violations. The Zoning Administrator and the Zoning Board of Appeals may exempt temporary or infrequent noises. The following uses and activities shall also be exempt from the noise regulations:(a) Noises from agricultural operations on a farm as defined herein. (b) Temporary construction noises between the hours of 7:00 a.m. and 8:00 p.m. (c) Transient noises from moving sources, such as automobiles, trucks, except those in commercial operations, and except as otherwise restricted by the laws of the Town of Clinton. (d) Noises from safety signals, warning devices and emergency pressure-relief valves. (e) The sound of bells or chimes from a church or other place of worship. B. Smoke or particulate matter. Any emission of smoke or particulate matter, from any source, shall comply with all local, state and federal regulations. C. Glare and heat. No unreasonable glare or heat shall be produced that is perceptible beyond the boundaries of the lot on which such use is located. All exterior lighting, including security lighting, in connection with all buildings, signs or other uses, shall be directed away from adjoining streets and properties. Special efforts shall be required, such as limiting hours of lighting or the planting of vegetation and the installation of light shields, to alleviate the impact of objectionable or offensive light and glare produced by exterior sources on neighboring residential properties or public thoroughfares. In particular, no use shall produce glare so as to cause illumination beyond the property on which it is located in excess of 0.5 footcandle. D. Electromagnetic interference. No land use or operation shall be allowed which produces any perceptible electromagnetic interference with normal radio or television reception outside the boundaries of the lot on which such use or operation takes place; however, nothing herein shall be construed to apply to occasional use of farm machinery or shall be applied in any manner which is inconsistent with any state or federal regulation relating to electromagnetic interference. E. Toxic or noxious matter. No land use or operation shall be permitted which permits or causes the escape of any toxic or noxious fumes, gases or other matter outside the building in which the use is conducted. F. Radiation. No emission of radiation or discharge of radioactive gases, liquids or solids shall be permitted. The handling, storage or disposal of radioactive materials or waste by-products, whether or not licensed by the Atomic Energy Commission, shall be conducted only in accordance with the standards established in Title 10, Chapter 1, Part 20, Code of Federal Regulations, "Standards for Protection Against Radiation," as amended, and in accordance with any other applicable laws or regulations. G. Vibration. No activity shall cause or create a steady state or impact vibration discernible at any lot line. H. Liquid or solid wastes. The discharge of any or all wastes shall be permitted only if in complete accordance with all standards, laws, and regulations of the Dutchess County Department of Health, New York State Department of Environmental Conservation or any other regulatory agency having jurisdiction. Facilities for the storage of solid waste from any commercial or industrial activity shall be so located and designed as to be screened from the street or from any adjoining property and so as to discourage the breeding of rodents or insects. I. Fire and explosion hazards. All activities involving, and all storage of, flammable and explosive materials shall be provided with adequate safety devices against the hazard of fire and explosion and with adequate firefighting and fire suppression equipment and devices standard in the industry. All applicable requirements of the New York State Uniform Fire Prevention and Building Code, DEC regulations, as well as the provisions of the National Fire Protective Association (NFPA) Code, shall be observed. J. Odor. No person, firm or corporation, excluding farms and agricultural operations, shall permit the emission of any offensive odor at the property line of the lot from which the odor is emitted. K. Outside storage related to commercial or industrial activities. Materials, supplies and products shall not be stored in any required setback area. All permitted outside storage areas shall be neatly kept, fenced, and screened from any existing or proposed road or any adjoining residential property. L. Fences. The Planning Board may require the fencing or screening, or both, of any hazardous or potentially dangerous conditions which in the opinion of the Board might cause injury to persons or damage to property. The Zoning Board of Appeals may require appropriate fencing or screening as a condition to granting a variance. M. Procedure. Complaints under the above general performance standards shall be made to the Zoning Administrator or other authorized officer. The decisions of the Zoning Administrator are subject to administrative review by the Zoning Board of Appeals.
