Terms and Conditions

(Updated May 15th 2026)

1.Acceptance of Terms

By signing this agreement, booking a stay, or checking into the Inn, you agree to comply with and be bound by these Terms and Conditions, our Property Policies, and any check-in agreement applicable to your stay. Please read them carefully.

2. Check-In and Check-Out

Check-In Time: 3:00 PM
Check-Out Time: 11:00 AM
Late check-out may incur additional charges.

3. Reservations and Payments

All reservations require a valid credit card.
Payment terms depend on the rate selected at booking. Under the Non-Refundable Rate, full payment is charged at the time of booking. Under the Flexible Rate, a 50% deposit is charged at booking, and the remaining balance is due at check-in.
Any additional charges incurred during the stay must be settled at check-out.

4. Cancellation Policy

The Inn offers two rate types: the Non-Refundable Rate and the Flexible Rate. The applicable cancellation terms depend on the rate selected at booking.
Non-Refundable Rate: Charged in full at booking. No refunds will be issued for cancellation, modification, no-show, or early departure.
Flexible Rate: 100% refund of any amounts paid if cancelled more than 10 days prior to arrival; 50% refund if cancelled 5 to 10 days prior to arrival; no refund if cancelled less than 5 days prior to arrival.
Early Departure: No refund will be issued for unspent nights, regardless of rate selected or reason for departure.
No-Show: The full reservation amount will be charged and is non-refundable, regardless of rate selected.
Submitting a Cancellation: All cancellation requests must be sent by email to info@TheHarlowHouse or hello@TheRenRhinebeck.com with the reservation number. The Inn will confirm cancellation by return email.

5. Occupancy

Maximum occupancy per room is 3 adults. Room rates are based on double occupancy; each additional adult incurs an additional nightly fee. Each suite is equipped with one King or Queen bed, with a futon available for a third adult guest.
Children under 12 are not permitted in the rooms.
Only registered guests are allowed in the rooms.

6. Liability and Damages

The person(s) or party registering is responsible for all charges and/or any damages to room, furnishings, fixtures, or property and agrees to reimburse the inn by the credit card given at check-in and also gives the inn authorization to do so should damage occur.
The Inn and staff assumes no responsibility for accidents or injury to guests, loss of money, jewelry, or valuables of any kind.

7. Conduct

Guests are expected to conduct themselves in a manner that respects other guests staff, and surrounding neighborhood. Quiet hours are observed from 10:00 PM to 800:AM
Illegal activities are strictly prohibited and will result in immediate eviction without refund.
The Inn reserves the right of admission and permanence, and may require the immediate departure of any guest whose conduct is disruptive, dangerous, or in violation of these terms. No refund will be issued in such cases.

8. Smoking and Alcohol

Smoking, vaping, and the use of any combustible products are not permitted anywhere on the property, including in guest rooms, on balconies, or on the grounds. Violations will result in a $500 penalty, charged to the credit card on file.
Consumption of alcohol is allowed in moderation. Excessive drinking and disruptive behavior will not be tolerated.

9. Pets

Pets are allowed only in the designated rooms. Maximum two (2) dogs per room. Dogs only - no cats, birds, reptiles, or other animals
A non-refundable pet fee of $100 per dog, per stay applies. Pets must be declared at the time of booking. Undeclared pets discovered on the property incur a $300 penalty per animal in addition to the standard pet fee and any damage charges.
Each dog must be house-trained, current on rabies vaccination and parasite prevention, and have no history of biting or aggression. Proof of vaccination must be provided on request.
Dogs may not be left alone in the guest room at any time. Dogs must be leashed at all times outside the guest room, including in interior common areas and on exterior grounds.
The Inn provides complimentary pet sheets, which must be used at all times on any furniture, bedding, or linens the dog accesses.
Guest authorizes the Inn to charge the credit card on file for any damages, additional cleaning, or documented lost revenue caused by the dog(s), with itemized notice provided within 72 hours of identification.
Guest assumes full responsibility for the actions of their dog(s) on the property and agrees to indemnify the Inn against claims arising from those actions. The Inn is not responsible for injury, illness, or loss to the dog during the stay.
Service animals. Service animals as defined under the Americans with Disabilities Act and New York Civil Rights Law § 47-b are welcome in all guest rooms and common areas without a pet fee. Staff may ask only whether the animal is required because of a disability and what work or task it has been trained to perform. Emotional support, therapy, comfort, and companion animals are not service animals under those laws and are subject to the standard Pet Policy, including the pet fee and room restrictions. A separate Dog Stay Agreement applies and must be signed at check-in for any guest traveling with a dog.

10. Health and Safety

Guests must comply with all health and safety regulations, including fire safety and evacuation procedures.
The Inn follows all local and state health guidelines to ensure the safety of our guests.

11. Photography and Marketing

The inn occasionally photographs and property, common areas, and amenities for marketing and promotional purposes. The Inn does not Photograph guests in private spaces or guest rooms. Guests who do not wish to be incidentally photographed in common areas may notify staff before check-in, and reasonable accommodations will be made.

12. Lost and Found

Items left behind will be held for 30 days. Guests may request return shipment at their expense. Unclaimed items after 30 days will be donated to a local charity or disposed at the Inn's discretion.

13. Personal Information

The Inn respects your privacy and will not share your personal information with third parties without your consent, except as required by law or as necessary to fulfill the reservation

14. Force Majeure

The Inn is not liable for any delays, cancellations, or failures to performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, severe weather, government orders, public health emergencies, utility outages or labor strikes.
In the event a reservation cannot be honored due to such circumstances, the guest will be offered a full refund in the form of property credit valid for 12 months from the original reservation date, at the guest's choice.

15. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16. Governing Law

These terms and conditions are governed by the laws of the State of New York and the County of Dutchess.
Any dispute arising under these Terms and Conditions shall be brought exclusively in the state or federal courts located in Dutchess County, New York.

17. Entire Agreement

These Terms and Conditions, together with the Guest's reservation confirmation, the Property Policies published at therenrhinebeck.com/property-policies, and any agreement signed at check-in (including, where applicable, the Pet Policy Agreement), constitute the entire agreement between the Guest and the Inn and supersede any prior communications.

18. Amendments

The Inn reserves the right to amend these terms and conditions at any time. Guests will be notified of any changes.

19. Acknowledgment

Town of Clinton General Performance Standards: The property is located within the Town of Clinton, Dutchess County, New York, and is subject to the Town's land-use performance standards under Chapter 250 of the Town Code. These standards govern noise, smoke, glare, vibration, and other property-line emissions on the premises. By signing these Terms and Conditions, the Guest acknowledges receipt of the following Town standards:
A. Noise.(1) Sound levels shall be determined at the property line of the lot from which the noise is emitted. Sound measurements shall be accomplished through a sound-level meter having an A-weighted filter and constructed in accordance with specifications of the American National Standards Institute or currently accepted standard for the measurement of sound. (2) No person, firm or corporation shall allow the emission of sound which, as measured at the property lines, has a sound level in excess of:(a) Sixty decibels on the A-weighted scale between the hours of 7:00 a.m. and 8:00 p.m.; and (b) Fifty decibels on the A-weighted scale between the hours of 8:00 p.m. and 7:00 a.m. (3) No person, firm or corporation shall allow the emission of sound at the property line, at levels lower than the above subsection, which is, by the type of frequent noise emitted, offensive or disruptive, or in continual disharmony with the character of the surrounding residential neighborhood. Nothing herein shall prevent, however, occasional noise from residential or agricultural uses. (4) No internal combustion engine shall be operated at any time without an adequate muffler designed and manufactured to suppress exhaust noises to a minimum (see also other applicable local laws of the Town of Clinton). (5) These noise regulations are meant to limit habitual, long-term noise violations. The Zoning Administrator and the Zoning Board of Appeals may exempt temporary or infrequent noises. The following uses and activities shall also be exempt from the noise regulations:(a) Noises from agricultural operations on a farm as defined herein. (b) Temporary construction noises between the hours of 7:00 a.m. and 8:00 p.m. (c) Transient noises from moving sources, such as automobiles, trucks, except those in commercial operations, and except as otherwise restricted by the laws of the Town of Clinton. (d) Noises from safety signals, warning devices and emergency pressure-relief valves. (e) The sound of bells or chimes from a church or other place of worship. B. Smoke or particulate matter. Any emission of smoke or particulate matter, from any source, shall comply with all local, state and federal regulations. C. Glare and heat. No unreasonable glare or heat shall be produced that is perceptible beyond the boundaries of the lot on which such use is located. All exterior lighting, including security lighting, in connection with all buildings, signs or other uses, shall be directed away from adjoining streets and properties. Special efforts shall be required, such as limiting hours of lighting or the planting of vegetation and the installation of light shields, to alleviate the impact of objectionable or offensive light and glare produced by exterior sources on neighboring residential properties or public thoroughfares. In particular, no use shall produce glare so as to cause illumination beyond the property on which it is located in excess of 0.5 footcandle. D. Electromagnetic interference. No land use or operation shall be allowed which produces any perceptible electromagnetic interference with normal radio or television reception outside the boundaries of the lot on which such use or operation takes place; however, nothing herein shall be construed to apply to occasional use of farm machinery or shall be applied in any manner which is inconsistent with any state or federal regulation relating to electromagnetic interference. E. Toxic or noxious matter. No land use or operation shall be permitted which permits or causes the escape of any toxic or noxious fumes, gases or other matter outside the building in which the use is conducted. F. Radiation. No emission of radiation or discharge of radioactive gases, liquids or solids shall be permitted. The handling, storage or disposal of radioactive materials or waste by-products, whether or not licensed by the Atomic Energy Commission, shall be conducted only in accordance with the standards established in Title 10, Chapter 1, Part 20, Code of Federal Regulations, "Standards for Protection Against Radiation," as amended, and in accordance with any other applicable laws or regulations. G. Vibration. No activity shall cause or create a steady state or impact vibration discernible at any lot line. H. Liquid or solid wastes. The discharge of any or all wastes shall be permitted only if in complete accordance with all standards, laws, and regulations of the Dutchess County Department of Health, New York State Department of Environmental Conservation or any other regulatory agency having jurisdiction. Facilities for the storage of solid waste from any commercial or industrial activity shall be so located and designed as to be screened from the street or from any adjoining property and so as to discourage the breeding of rodents or insects. I. Fire and explosion hazards. All activities involving, and all storage of, flammable and explosive materials shall be provided with adequate safety devices against the hazard of fire and explosion and with adequate firefighting and fire suppression equipment and devices standard in the industry. All applicable requirements of the New York State Uniform Fire Prevention and Building Code, DEC regulations, as well as the provisions of the National Fire Protective Association (NFPA) Code, shall be observed. J. Odor. No person, firm or corporation, excluding farms and agricultural operations, shall permit the emission of any offensive odor at the property line of the lot from which the odor is emitted. K. Outside storage related to commercial or industrial activities. Materials, supplies and products shall not be stored in any required setback area. All permitted outside storage areas shall be neatly kept, fenced, and screened from any existing or proposed road or any adjoining residential property. L. Fences. The Planning Board may require the fencing or screening, or both, of any hazardous or potentially dangerous conditions which in the opinion of the Board might cause injury to persons or damage to property. The Zoning Board of Appeals may require appropriate fencing or screening as a condition to granting a variance. M. Procedure. Complaints under the above general performance standards shall be made to the Zoning Administrator or other authorized officer. The decisions of the Zoning Administrator are subject to administrative review by the Zoning Board of Appeals.